Shipping policy

At PerfectHouze, we are committed to delivering your orders as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Shipping times may vary depending on the product and destination:

 

• Local orders: 2–7 business days

• International orders: 7–15 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, courier delays, or peak seasons.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the items in your order. Any applicable fees will be clearly displayed before payment.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details (where available). Tracking updates may take 24–48 hours to appear.

Customs, Duties & Taxes

PerfectHouze is not responsible for any customs duties, taxes, or additional fees applied by your country’s authorities. These charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delays & Lost Packages

While we strive to ensure timely delivery, PerfectHouze cannot be held responsible for delays caused by courier services. If your package is lost or significantly delayed, please contact us and we will assist you as best as possible.

Contact Us

If you have any questions regarding shipping, feel free to contact us at perfecthouze@gmail.com